“Emotional intelligence is the most sought after skill today. It distinguishes naysayer employees, from outstanding leaders.”
Officers and Emotional Intelligence
IQ helps us pass exams, but our EQ or Emotional intelligence (EI), is what helps us manage stress. In passing the Academy, or wanting that promotion in leadership, it’s your Emotional Intelligence that will get you to the finish line. Everyone in public service that wants to excel professionally and personally, needs to learn how Emotional Intelligence works to their benefit.
5 Leadership Qualities
- Never let their temper get out of control
- Have complete trust in their staff
- Easy to talk to, a good listener
- Always makes mindful decisions
- Looks to make others feel valued
Professional Workplace
Employees with Emotional intelligence regulate themselves under stress. They won’t bully others, stereotype people, or compromise their own values by putting others down. Self-regulation which is part of Emotional intelligence, is about staying in control, to help everyone in the agency.
Over 1000 public service agencies on have benefited from RITE Training on Professional Development. Learning to use Emotional intelligence is the key to building Equity, Diversity, and Inclusion.
The combination of emotional and social intelligence skill-building with unique accountability Tools add Value inside the workplace, that helps build morale. Years of research along with hands-on training, give your employees a sole-source experience that is unforgettable, and unparalleled to any other public service training.
Key Learning Skills:
- Master communication skills for public service leadership
- Make better decisions to help de-escalate all situations
- Achieve greater self-awareness, self-worth, and self-value
- Build positive relationships inside and outside the agency
- Improve officer wellness by learning how to decrease stress
- Enhanced empathy, and effective conflict resolution
- Learn how to Gray Rock and Pivot from distractors
RITE Training includes EI Tools like the Police and Firefighter Ladder (seen below)to help Officers make better decisions, especially under pressure. The RITE model of EI+SI=RI helps officers see the VALUE within themselves. Results change when we make changes.
Public Service needs Emotional Intelligence to boost agency morale. Control your emotions, and you control the situation, every time.
Lt. Jones TedTalk – RITE Emotional Intelligence
“The RITE program is timely especially in today’s society, and what we are facing as a profession. It provides skills to help officers become more aware of not just what’s in front of them, but what’s inside of them. RITE Tools helped us with officer accountability, and to practice new skills beyond class.
We take training seriously. These stats showed our community we care about them. I highly recommend RITE for all public service professionals, not just LE and DOC.” ~ Lt. Fred Jones, Lake County Sheriff’s Office, Lake County FL
“The RITE Ladder and Stop-Light are Key! Our officers learned you can STOP, re-think, apologize for how you just acted or just correct yourself… It’s not too late, you can always de-escalate.” ~ Chief Rob Hicks, Leesburg Police Dept. FL
“The most informative training I’ve ever received. It’s something that can be used in my everyday life. RITE came at a time when I needed it most, and our officers have embraced RITE training!“~ Officer Shaunda Wilson, Baylor UPD, Texas
FREE Articles
RITE puts out blogs and articles frequently. Our main Blog page articles are there for all public service to use and share with the entire agency.
Officers Emotional & Social Intelligence
Emotional Intelligence (EI) is
Emotional Intelligence (EI) is learning to become aware of our emotions, and to acknowledge that emotions drive behavior that can impact others (positively and negatively). Learning to manage our emotions, in the moment, is crucial.
RITE teaches elements that includes: Emotional Self-Awareness, Behavioral Self-Control, and Ethics and Integrity. This combination helps to improve our EI, at work as well as at home. Improved de-escalation and cultural diversity awareness starts here.
Social Intelligence (SI) is
how we effectively navigate and negotiate all social relationships and situations. Learning and using your EI, is beneficial to improving your SI.
Elements include: Situational Awareness, Empathy Communication, and Conflict Management. These social skill-building lessons help to improve our SI, on the street, in the department, and at home. Working on one’s Social Intelligence, improves de-escalation skills.
Career Resiliency
“In Corrections, you don’t have as many tools as the police officer on street. You don’t have a taser, or baton, or pepper spray. You have a radio, and handcuffs, and the biggest tool is your mouth. How to treat people is what RITE training is all about. ~Sgt. Elvin Rodriguez, Lake County Corrections
Accountability Standards
RITE programs reinforce your department policy that reduces racial intolerance, while making positive cultural changes. By providing each employee with accountability tools, the RITE model lays the groundwork to encourage positive employee engagement.
This course reinforces proper conduct as an employee of the department, and the documentation if ever needed in an employee personnel file. Put Officer Wellness on the Front-line for your next training class. When you improve the person, you improve the profession, the department, and build community trust.
Even the best training can be forgotten after 1-2 weeks. RITE training continues in your department well after the training ends, because of our unique RITE Tool Kit. Students will learn how to use these tools in the training (i.e.: De-escalation Communication & Resiliency Awareness), and continue using them well after the training ends.
“The RITE model starts with Emotional Intelligence (EI), to improve Officer Wellness… one of the 6 Pillars in 21st Century Policing.”
“In today’s racially diverse world, communities need Emotional and Social Intelligence to thrive. Police misconduct and negative media attention, means it’s the right time for the RITE program. When you improve the person, you improve the profession.” ~ Randy Friedman
Our training has received the IADLEST national seal of approval, the highest standard of training.
