Block-out Syndrome is when all Emotional Intelligence leaves you brain, you can’t think clearly to make good decisions, and you commit some form of misconduct… (more often than not, excessive use of force). It is the career-ending moment that you cannot take back.
Category: News
TedTalk Reduces Use of Force
After using what he learned in our 2-day Trainer’s class (Emotional Intelligence, Empathy Communication, and many lessons using Tools like the RITE Ladder and New Day), he told us his life had changed for the better, at home and at work.
Ignored PTSD and Career Trauma leads to Officer Misconduct
Mental stress of the job can bring anyone to their knees. You glass goes from mostly full, to half-empty, and for some… glass EMPTY. Thoughts of, “I’m not okay creep in,” yet you don’t know why, and you don’t know how to get help.
3 Emotional Misconduct Lessons to Apply the Law of Attraction
The old saying holds true, “People don’t leave a department, they leave because of the people in the department.”
5 Ways Peer Support Improves Officer Well-being
Peer Support Group, Crisis Intervention Teams (CIT), Mental Health Advocates, and/or Chaplains, that support employees when they need it.
If you have just one employee that needs Peer Support, then everyone in your agency needs to read this. We have yet to work with an agency, that didn’t need to improve their officer well-being programs.
De-escalation Training Tools that prevent Officer Block-out
We all have hot buttons that make us angry. But in the moment when something triggers you to emotionally react, could be career-ending. Learn the steps to de-escalate yourself
Lack of Emotional Intelligence can trigger misconduct in Public Service
“What Were they Thinking?”
Chances are they were NOT thinking. When a person has low Emotional Intelligence, they tend to acted without adding the proper emotions (EI) into the equation, which helps make better decisions.
De-Escalation GRANT for Police and Public Service Training Centers
Take an agency-wide approach to de-escalation that includes emotional intelligence, empathy communication, implicit bias, and duty to intervene techniques training.
Law Enforcement Mental Health and Wellness Act (LEMHWA) – GRANT
~ 30 Page RITE Overview ~ Who is Eligible? Got Questions?
How Emotional Anger and Rage lead to Rogue Police Calls
In public service, when you escalate a situation with Emotional Rage onto a community member, a co-worker, or a person on a traffic stop, and you apply un-necessary excessive force… Game over!
Becoming a GRAY Rock helps to PIVOT away from Toxic behavior
To navigate around toxic co-workers the two methods that have been around for a long time are Gray Rocking and learning to PIVOT
Justice department updates use-of-force with affirmative duty-to-intervene
President Biden signed the Executive Order for training in verbal de-escalation communication with Emotional Intelligence, and affirmation duty-to-intervene.
EDI with Emotional Intelligence adds Value to Public Service
Officer Wellness, increases the health, well-being, and mindfulness, of everyone inside the organization. Emotional Intelligence (EI) helps build better EDI relationships inside the agency, and out.
Rebuilding the Blue Wall of Silence into Trust
The Blue Wall is a symbol of family trust, all swearing by oath and duty to serve and protect.
Committing all the elements of the law enforcement oath of honor, is committing to the Blue Wall of Trust inside the agency and
NAWLEE Conference Reaches for the Sky… Aiming High on RITE Emotional Intelligence
The 2022 NAWLEE Conference in Miami, many discussions were about unnecessary use of force and how emotions play a big part in the de-escalation.
Stop the Workplace Bully with a Duty to Intervene
Bullying comes in many shapes and forms. From physical abuse, to verbal abuse, and social exclusion to cyber bullying. These are all unacceptable.
5 Ways Public Safety Leaders can Avoid The Perfect Storm
Let the perfect storm blow over your agency because you have taken proactive steps to help shelter your employee’s safety through the rough times, bad times, and even the good times.
Good, Bad, and Destructive Choices Made in Public Service
When it comes to working with the public, some choices come with a price. The simple concept of ‘learning to take a breath’ before making a poor choice, is a lesson everyone in public service needs to learn.
3 Steps that create forward Momentum into the New Year
How you react to things today, will influence your reactions to things in the future. And how you view things as a positive or negative in your life, will bring more of those things into your life…
Misconduct and Toxic Employees who lack Emotional Intelligence
Workplace Bully can take you from being HAPPY to ANGRY within seconds. Toxic employees know how to push your buttons, voice their negative banter, and tell everyone how bad work is. And it is ‘never THEIR fault.’
4 Steps of Cumulative Career Trauma for Police, Fire, and Corrections Officers
In Step Four, You finally reach your ‘Breaking Point’, where Cumulative Career Trauma has set in. The following signs may appear.
Firefighters are Climbing an Emotional Intelligence Ladder for Mental Health
We can’t expect a firefighter to carry the heavy burden of ongoing trauma without giving them mental strategies to deal with this stress. When you hear “I’m Fine,” or “I’m good,” and your gut is telling you something is not right… they are likely NOT FINE at all!
Officers Knowing and Believing the price of VALUE
What Value have you offered (or taken away from) the public service profession? Your VALUE becomes your life-story. How you make a difference for yourself, the profession, and within the community you serve becomes your story.
Racial Equity and Emotional Intelligence Grants and Funding Resources for Public Service
Since late May, Grabois said, financial commitments by companies to racial equity causes have grown “exponentially larger” than any other cause other than COVID-19.
Racial equity with Emotional Intelligence can Reduce Use-of-Force Incidents
Racial Equity lives inside the Racial Intelligence model of treating everyone fairly.
