Block-out Syndrome is when all Emotional Intelligence leaves you brain, you can’t think clearly to make good decisions, and you commit some form of misconduct… (more often than not, excessive use of force). It is the career-ending moment that you cannot take back.
After using what he learned in our 2-day Trainer’s class (Emotional Intelligence, Empathy Communication, and many lessons using Tools like the RITE Ladder and New Day), he told us his life had changed for the better, at home and at work.
Mental stress of the job can bring anyone to their knees. You glass goes from mostly full, to half-empty, and for some… glass EMPTY. Thoughts of, “I’m not okay creep in,” yet you don’t know why, and you don’t know how to get help.
The old saying holds true, “People don’t leave a department, they leave because of the people in the department.”
Peer Support Group, Crisis Intervention Teams (CIT), Mental Health Advocates, and/or Chaplains, that support employees when they need it.
If you have just one employee that needs Peer Support, then everyone in your agency needs to read this. We have yet to work with an agency, that didn’t need to improve their officer well-being programs.
We all have hot buttons that make us angry. But in the moment when something triggers you to emotionally react, could be career-ending. Learn the steps to de-escalate yourself
“What Were they Thinking?”
Chances are they were NOT thinking. When a person has low Emotional Intelligence, they tend to acted without adding the proper emotions (EI) into the equation, which helps make better decisions.
Take an agency-wide approach to de-escalation that includes emotional intelligence, empathy communication, implicit bias, and duty to intervene techniques training.
~ 30 Page RITE Overview ~ Who is Eligible? Got Questions?
In public service, when you escalate a situation with Emotional Rage onto a community member, a co-worker, or a person on a traffic stop, and you apply un-necessary excessive force… Game over!
To navigate around toxic co-workers the two methods that have been around for a long time are Gray Rocking and learning to PIVOT
President Biden signed the Executive Order for training in verbal de-escalation communication with Emotional Intelligence, and affirmation duty-to-intervene.
Officer Wellness, increases the health, well-being, and mindfulness, of everyone inside the organization. Emotional Intelligence (EI) helps build better EDI relationships inside the agency, and out.
The Blue Wall is a symbol of family trust, all swearing by oath and duty to serve and protect.
Committing all the elements of the law enforcement oath of honor, is committing to the Blue Wall of Trust inside the agency and
The 2022 NAWLEE Conference in Miami, many discussions were about unnecessary use of force and how emotions play a big part in the de-escalation.
Bullying comes in many shapes and forms. From physical abuse, to verbal abuse, and social exclusion to cyber bullying. These are all unacceptable.
Let the perfect storm blow over your agency because you have taken proactive steps to help shelter your employee’s safety through the rough times, bad times, and even the good times.
When it comes to working with the public, some choices come with a price. The simple concept of ‘learning to take a breath’ before making a poor choice, is a lesson everyone in public service needs to learn.
How you react to things today, will influence your reactions to things in the future. And how you view things as a positive or negative in your life, will bring more of those things into your life…
Workplace Bully can take you from being HAPPY to ANGRY within seconds. Toxic employees know how to push your buttons, voice their negative banter, and tell everyone how bad work is. And it is ‘never THEIR fault.’
In Step Four, You finally reach your ‘Breaking Point’, where Cumulative Career Trauma has set in. The following signs may appear.
We can’t expect a firefighter to carry the heavy burden of ongoing trauma without giving them mental strategies to deal with this stress. When you hear “I’m Fine,” or “I’m good,” and your gut is telling you something is not right… they are likely NOT FINE at all!
What Value have you offered (or taken away from) the public service profession? Your VALUE becomes your life-story. How you make a difference for yourself, the profession, and within the community you serve becomes your story.
Since late May, Grabois said, financial commitments by companies to racial equity causes have grown “exponentially larger” than any other cause other than COVID-19.
Racial Equity lives inside the Racial Intelligence model of treating everyone fairly.